Accessibility
Avid Urgent Care is committed to providing a website experience that is welcoming, usable, and accessible for all patients and visitors.
Last updated: June 29, 2026
1. Our Commitment
Avid Urgent Care believes every visitor should be able to access information about our services, locations, appointments, and patient resources. We strive to make our website usable for people with a wide range of abilities, technologies, and browsing preferences.
Our accessibility work is part of our broader commitment to patient-centered care. We aim to provide clear content, predictable navigation, and multiple ways to contact our team when help is needed.
If you experience difficulty using any part of this website, please contact us so we can assist you and work to address the barrier.
2. Standards & Compatibility
Accessibility Goal
Our goal is to align this website with generally recognized accessibility guidance, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where practical for our content and technology stack.
Supported Experiences
We design and test with modern browsers, responsive screens, keyboard navigation, and common assistive technologies in mind. Because technology changes over time, we continue to evaluate and improve compatibility as our website evolves.
3. Website Accessibility Features
Accessibility considerations are included across the site experience, including:
- Responsive layouts designed for desktop, tablet, and mobile screens
- Semantic headings and page structure to support assistive technologies
- Keyboard-accessible navigation and form controls where supported by the browser
- Readable color contrast, spacing, and typography across core site pages
- Descriptive labels and helper text for important forms and calls to action
- Alternative text practices for meaningful images and visual content
Keyboard Access
Core navigation and interactive elements are intended to be reachable without a mouse.
Visual Readability
Pages use clear typography, spacing, and contrast to make health information easier to read.
4. Ongoing Improvements
Accessibility is an ongoing effort. As we add new services, content, and features, we review the website for opportunities to improve usability and access.
- Reviewing new and existing pages for readability, keyboard access, and screen-reader support
- Testing key user journeys such as finding locations, requesting appointments, and contacting our team
- Improving content structure so information is easier to scan and understand
- Addressing reported barriers as part of our ongoing website maintenance process
5. Third-Party Content
Some pages may include links, embedded content, forms, maps, or tools provided by third parties. While we choose partners and services with user experience in mind, we may not control every aspect of third-party accessibility.
If a third-party feature prevents you from completing an important task, contact us and we will try to provide the information or service through an alternate method.
You may also review our Privacy Policy and Terms of Service for additional information about website use.
6. Accessibility Support
If you encounter an accessibility barrier, need help accessing information, or would like to request content in an alternate format, please contact us:
Email: [email protected]
Online: Use our contact form
To help us respond quickly, please include the page URL, the issue you experienced, the assistive technology or browser you used if applicable, and the best way to reach you.
We aim to acknowledge accessibility-related requests as soon as reasonably possible.